FAQs
How often do you release new work?
New work is released in small collections or individual studio updates. Following along on Instagram or joining the email list is the best way to hear about new originals, print releases, and commission openings first.
How should I care for my artwork?
Original paintings should be displayed indoors, away from direct sunlight, moisture, and extreme temperature changes. Prints should be framed behind protective glass or acrylic for best long-term care.
Do you offer local pickup?
Local pickup may be available for original paintings in the Dallas–Fort Worth area. Please inquire before purchasing if you’d like to arrange pickup.
Can I use your artwork for commercial purposes?
No. Purchasing an original or print does not transfer copyright or reproduction rights. All artwork remains the intellectual property of Shannon Lockwood Studio and may not be copied, reproduced, resold, or used commercially without written permission.
Are original paintings signed?
Yes. Original paintings are signed and include a certificate of authentication.
Can I request custom framing?
Custom framing is available for original paintings. If you’re interested in framing, please email me info@shannonlockwoodstudio.com.
Collapsible rowDo you accept returns or exchanges?
All sales are final. Because originals are one-of-a-kind and prints are made to order, returns and exchanges are not accepted. Please review artwork details, sizing, and product information carefully before purchasing.
What if my print arrives damaged?
If your print arrives damaged, please reach out through the contact form as soon as possible with photos of the damage and packaging. I’ll help work through the issue so it can be corrected.
How are prints fulfilled?
Prints are professionally fulfilled through my trusted partner LumaPrints. Since each print is made to order, production and shipping timelines may vary.
Are prints framed?
Prints are sold unframed so you can choose a frame and style that best fits your home. This also makes it easier to pair each piece with your own space, whether you prefer something modern, traditional, rustic, or collected.
What print sizes are available?
Print sizes may vary by piece, but common sizes include:
5x7
8x12
12x18
16x24
24x36
Each product listing will show the sizes available for that specific artwork.
Are the colors exactly the same as the original?
Every effort is made to professionally color-match each print to the original artwork. Please note that colors may vary slightly across different screens and devices.
Do you take commissions?
Yes, commissions are available on a limited basis. Commission availability depends on my current schedule and the type of piece you’re looking for. To inquire, please use the form on the contact page and share as much detail as possible about what you have in mind.
How are original paintings shipped?
Original paintings are carefully packaged and shipped with protective materials. Shipping timelines may vary depending on the size of the artwork and destination.